Transformed Booking Platform with Enhanced UI/UX for Optimal Guest Experience
About the project
Under the Thatch is a booking platform featuring a curated collection of unique holiday cottages in Wales and beyond. The focus is on providing authentic and stylish accommodations that offer memorable experiences for guests. Under the Thatch (UTT) is a unique accommodation provider in the UK, specializing in the restoration and rental of historic and characterful properties. Their portfolio includes cottages, cabins, and other unique structures, many of which have been carefully restored to retain their historical charm while providing modern amenities. UTT is known for its focus on eco-friendly and sustainable tourism, promoting a slower, more conscious travel experience.
Refined Booking Interface for Superior User Engagement
Key Challenges:
- Showcasing a diverse range of properties attractively.
- Ensuring an intuitive and straightforward booking process.
- Integrating a robust and secure booking and payment system.
Our Solutions:
- Responsive Design: Developed a website that adapts seamlessly to various devices, ensuring a consistent user experience across desktops, tablets, and smartphones.
- Enhanced Navigation: Improved the site’s navigation structure, making it easier for users to find and book properties.
- Custom Booking Platform: Built a secure and efficient booking system that handles reservations, payments, and cancellations smoothly.
Technology:
- Front-end: Angular.js for building a dynamic and responsive user interface.
- Back-end: Symfony for server-side development, ensuring fast and efficient handling of user requests.
- Database: Mysql for scalable and flexible data storage.
- Payment Processing: World pay for secure and reliable payment transactions.
- Booking Management: Custom-built booking engine integrated with third-party APIs for real-time availability and reservations.
Key Results:
- Increased Bookings: Achieved a 25% increase in booking conversions within the first six months of the new platform’s launch.
- User Satisfaction: Received a user satisfaction rating of 4.8/5, reflecting positive feedback on the platform’s ease of use and design.
- Mobile Engagement: Observed a 40% increase in mobile traffic engagement, indicating the success of the mobile optimization efforts.
Testimonial
“Working with Vivan Web solution was a transformative experience. They understood our vision and delivered a beautiful, functional website that our customers love. The increase in bookings speaks volumes about their expertise.” – Under the Thatch Team